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Explore the specialist timetable, appointments, FAQs, feedback and our upcoming health articles below.
Specialist clinic timetableView specialist clinic days and times
Indicative clinic days and hours. Schedules are subject to change. Please confirm with reception before travelling.
| Specialty | Day | Indicative time |
|---|---|---|
| Men’s Clinic | Monday | 13:00–16:00 |
| Dermatology | Tuesday | 13:00–16:00 |
| Urology | Wednesday | 13:00–16:00 |
| ENT | Thursday | 13:00–16:00 |
| Neurosurgery | Friday | 13:00–16:00 |
| Obstetrics, Gynaecology & Fertility | Saturday | 09:00–14:00 |
| Ophthalmologist | Saturday | 09:00–13:00 |
| Cardiology | Sunday | 13:00–16:00 |
| Eye outpatient clinic | Daily | 08:00–17:00 |
These are previously supplied schedules, not live appointment availability. Confirm all times with reception.
Confirm timetable on WhatsAppRequest an appointmentOpen the appointment request form
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Frequently Asked Questions (FAQs)Click to view questions and answers
Frequently asked questions
14 questions
How do I request an appointment?
Choose your department and preferred date using the appointment form. It opens WhatsApp; press Send to submit your request. Reception will confirm availability.
Book an appointment →Can I walk in without an appointment?
Contact reception to check walk-in availability for the service you need. Specialist consultations may require advance arrangements.
Contact reception →When do specialists consult?
The website has an indicative specialist timetable. Please confirm the clinician and consultation time with reception before travelling.
Specialist timetable →What should I bring to my appointment?
Bring relevant identification, your insurance or payment details if applicable, and any documents requested by the clinic. Reception can advise what is needed for your service.
Ask reception →Which payment methods are listed?
Cash, Airtel Money, MTN MoMo, Zamtel mobile money, Visa and Mastercard. Please confirm availability with reception before payment.
Payment methods →Which insurance arrangements are listed?
SES, Medlink, Madison Health and PMEC. Eligibility and covered services vary; please check with reception before visiting.
Insurance information →Can I get a quotation before treatment?
Yes, you can ask reception for information about consultation charges or an estimate for a service. Final costs depend on the care required.
Request information →Can I request telemedicine?
Yes. Send an enquiry and reception will advise on clinician availability, fees and whether a remote consultation is appropriate. Telemedicine is not suitable for emergencies.
Telemedicine enquiries →Do you arrange medicine delivery?
You can enquire about pharmacy deliveries. Stock, delivery area, timing, prescription checks and charges must be confirmed by the pharmacy.
Delivery enquiries →Is home physiotherapy available?
Home physiotherapy enquiries are welcome. The team will confirm the service area, clinician availability and arrangements.
Healthcare at home →Does the centre offer minor surgeries?
Selected minor procedures are offered subject to clinical assessment and availability. Contact reception for the procedures currently provided.
Minor surgeries →Is voluntary medical male circumcision available?
Yes, you can enquire about voluntary medical male circumcision (VMMC). The clinical team will explain assessment, counselling, eligibility and arrangements.
Circumcision enquiries →Can we arrange a school, workplace or community outreach?
Yes. Enquire about eye screening, dental outreach and selected health education or screening programmes. Dates and services are agreed in advance.
Outreach services →Where is New Life Medical Centre?
Plot 2, Boli Street, off Nationalist Road, Burma Road and Yotam Muleya Road, opposite Rubis Filling Station, Libala Stage One, Lusaka, Zambia.
Directions →How can I contact the clinic?
Call +260 771 078 320 or +260 960 749 730, or send a WhatsApp message to +260 960 749 730.
Contact details →How do I share feedback?
Use the client feedback form to send a compliment, suggestion or service concern via WhatsApp. Do not include confidential medical information.
Send feedback →Can I send medical information through the website?
Please do not enter diagnoses, medical records or sensitive health information into general enquiry forms. Call reception for a suitable confidential channel.
Contact reception →No matching questions. Try a different keyword or contact reception.
Articles, Blogs & Videos
Explore practical health tips, clinic stories and videos in our health library.
Explore health library →Need more help?
Reception can help you choose a service and confirm arrangements.
For emergencies, seek immediate medical care. Please do not send confidential clinical details through general enquiry forms.